Welcome to GINYI website online store. Kindly take some time to read our terms and conditions to ensure a hastle free and enjoyable shopping experience. By shopping with us, you are deemed to have acknowledged, understood, and agreed to the terms as stated below as long as you're on www.ginyi.com.my.

This website is owned by Kien Heng Hong Ginseng Sdn Bhd (170003-P). The term "GINYI", "us", "we" or "our" refers to the owner of this website which is Kien Heng Hong Ginseng Sdn Bhd.

The term "you" or "your" refers to the user or viewer of the website.

Our working days are Mondays to Fridays from 8:30am - 5:30pm, Saturdays from 9am - 1pm, excluding public holidays.



The content of terms and conditions may be change, move or delete at any time. Please note that we have the rights to change the contents of the terms and conditions without any notice. Any violation of rules and regulations of these terms and condition, we will take immediate actions against the offender(s).


Site Contents & Copyrights

Unless otherwise stated, all materials, including images, illustrations, designs, icons, photographs, video clips, written and other materials that appear as part of this Site, in other words "Content of the Site" are copyright, trademark, trade dress and/or other intellectual properties owned, controlled or licensed by us.



Your personal information such as credit card details, bank account numbers are well kept secret and confidential with us. We will never share any of your personal details to any third party. Our sites do apply appropriate security application in order to keep all the customer's information safe at all times.


Comments and Feedbacks

All comments and feedbacks to www.ginyi.com.my will remain as our property.

User(s) shall agree that there will be no comment(s) submitted to www.ginyi.com.my will violate any rights of any third party, including copyrights, trademarks, privacy or other personal or proprietary right(s). Furthermore, the user shall agree there will not be content of unlawful, abusive, or obscene material(s) submitted to the site. User will be the only one responsible for any comment's content made.


Product information

We cannot guarantee all actual products will be exactly the same shown on the monitor as that is depending on the user's monitor.



User(s) shall agree that we may send newsletter regarding the latest news/promotions/products etc through email to the user(s).



The user(s) shall agree to defend, indemnify and hold us harmless from and against any and all claims, damages, costs and expenses, including attorney's fees, arising from or related to your use of the Site.


Link to other sites

Any access link to third party site is at your own risks. www.ginyi.com.my will not be related or involved to any such website if the user's content/product(s) got damaged or loss in connection with the third-party site.


Inaccuracy information

From time to time, there may be information on www.ginyi.com.my that contains typographical error, inaccuracies, omissions, that may relate to product description, pricing, availability and article contents. We reserve the rights to correct any errors, inaccuracies, change or edit information without prior notice to the customers. If you are not satisfied with your purchased product(s), please return it back to us with the invoice. Please check out "Returns and Exchange Policy".



This agreement is effective unless and until either by the customer or www.ginyi.com.my, customer may terminate this agreement at any time. However, www.ginyi.com.my may also terminate the agreement with the customer without prior notice and will be denying the access of the customer who is unable to comply the terms and conditions above



All contents inside the website is for information only. We are not liable for any loss or damage, directly or indirectly whatsoever, loss of data or profit or any other matters. which has negative impact to you due to use of this website.

We are not liable for any others issue which is not under our control or beyond our control.

We will not be available outside operation/business hours.

One of Malaysia’s Most Loved Bird’s Nest, 100% All Natural
No Chemicals
No Preservatives
No Coloring